Enterprise software, also known as enterprise software application (ESA), is purposed-designed computer software used to satisfy the needs of an organization rather than individual users. Such organizations can vary from businesses, schools, interest-based user groups and clubs, retailers, or governments. Enterprise software is an integral part of a (computer based) Information System, and as such includes web site software production.
Services provided by enterprise software are typically business-oriented tools such as online shopping and online payment processing, interactive product catalogue, automated billing systems, security, enterprise content management, IT service management, customer relationship management, enterprise resource planning, business intelligence, project management, collaboration, human resource management, manufacturing, enterprise application integration, and enterprise forms automation.
Enterprise software describes a collection of computer programs with common business applications, tools for modeling how the entire organization works, and development tools for building applications unique to the organization. The software is intended to solve an enterprise-wide problem, rather than a departmental problem. Enterprise level software aims to improve the enterprise’s productivity and efficiency by providing business logic support functionality.
Types of Enterprise software Services
- Accounting software
- Business intelligence
- Business process management
- Content management system (CMS)
- Customer relationship management (CRM)
- Master data management (MDM)
- Enterprise resource planning (ERP)
- Enterprise asset management (EAM)